Microsoft Windows has built-in help for you related to many difficulties that may arise from printing. You can find the Printers.txt file in the Windows folder, and it's full of useful information that may help you diagnose common printing problems. You can also try the Print Troubleshooter to help you out.

In Windows 95, go to Start | Help. On the Contents tab, double-click on the Troubleshooting topic. Double-click on the If You Have Trouble Printing topic. You will also find the Windows 95 Resource Kit includes a more detailed Print Troubleshooter tool. It's also available on the Windows 95 Upgrade CD-ROM in OtherMiscEptsEpts.exe.

Windows 98 users will see the Print Troubleshooter under Troubleshooting in the Help menu. Click on Windows 98 Troubleshooters, and then click on Print.

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